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If you are an employee of CCPS, you will automatically receive SchoolMessenger (SM) notifications to the email addresses (work and personal) and phone numbers (home, personal cell, and other) that are on file for you in Employee Access Center (EAC). The email addresses and phone numbers that reside in EAC are sent to SchoolMessenger daily at 4:30 a.m. EAC is the only system where you may update your contact information.

In SM, you may customize how you want notifications sent (phone calls, email, and text messages) for the various messaging types (Emergency, Attendance, General, and Surveys), and view messages sent to you within the past 30 days.

We recommend that you:

If you’ve followed the instructions for your role and are still not receiving messages as expected, please refer to troubleshooting tips.