Retiree Benefits
The following information can be found at: carefirst.com/ccps
- Summary of Benefits and Coverage (SBC), Required by the Affordable Care Act.
- Everything you need to know about your health, prescription, vision and dental plans.
- Formulary Drug listings.
- Claim Forms.
- Quick links for additional service.
- Everything you need to know about the Medicare Advantage PPO Plan.
There is a wealth of information for your reference regarding the insurance plans offered to you, including the documents listed to the right.
Medicare Advantage Presentation
2025-2026 Insurance Documents
Questions?
CCPS Benefits Office
Email: benefits@calvertnet.k12.md.us
Phone: 443-550-8315
RetireeFirst – Medicare Advantage Support
RetireeFirst is the dedicated support team for retirees enrolled in the CCPS Medicare Advantage Plan. If you have any questions about your Medicare Advantage coverage, benefits, or claims, please contact RetireeFirst directly. Their Advocacy Team is available to assist you, answer questions, and help resolve any issues you may experience.
Phone: 443-988-0662 or 1-855-430-6219
Website: Visit RetireeFirst Website
For the fastest support, retirees should contact RetireeFirst with all Medicare Advantage–related questions. Their Advocacy Unit will work with you and the carrier to ensure your concerns are addressed quickly and accurately.
Other Important Contacts
| Member Inquiry | Who to Contact | Contact Information |
|---|---|---|
| Search providers, prescription drugs, pharmacies | Online year-round | www.carefirst.com/learngroupma(public site) www.carefirst.com/myaccount(log-in so member can see information specific to them) |
| Online access to ID card, claims information, important documents | Online year-round | www.carefirst.com/myaccount |
| Medicare enrollment | Social Security | 800-772-1213 |
| Hearing benefits, claims or providers | Nations Hearing | 877-246-1666 (TTY: 711) |
| Drug benefits or claims, mail order, pharmacy questions | CareFirst Pharmacy Member Services | 888-970-0917 (TTY: 711), 24/7/365 |
| Fitness Program | SilverSneakers | 888-313-5693 (TTY: 711) |
| Need 24-hour assistance | CareFirst Nurse Advice Line | 833-968-1773 |
| Request for claims reimbursement (paid up front to provider) | CareFirst Claims | Mail request for payment with any bills/receipts to: CareFirst BlueCross BlueShield Medicare Advantage Attn: Member Claims Reimbursement P.O. Box 915, Owings Mills, MD 21117 |